Katie Archer is a Change Management Specialist for Westfield in Northeast Ohio. Throughout her career, she has specialized in change management and communication within technology initiatives. Part of her current role includes the management of a Change Network, consisting of 70+ leaders from all areas of the organization. In 2015 Katie went through the Prosci Certification program and has a goal to get her CCMP within the next year.
As Membership Chair for the Ohio Chapter, Katie looks forward to increasing membership and engaging with current ACMP Ohio members.
Betsy Bashore, Treasurer
Ohio Office of Budget and Management
Karrie Converse-Jones, Vice President and Founding Member, ACMP Global
OCM Management Consultant, Owner, TurningLeaf Enterprises
Morgan Smithson, Secretary
Consultant, Navigator Management Partners
Sean Higgins, Programming Co-Chair
Morgan joined the ACMP Ohio Chapter in 2017 after making a switch from HR to consulting. Her goal is to thoughtfully contribute to growing the ACMP Ohio chapter through providing networking and educational opportunities. Morgan works as a Consultant with Navigator Management Partners - bringing experience from higher education, retail, and banking. As a change practitioner, she enjoys working on teams and implementing new ideas! Morgan is passionate about understanding process improvement, analyzing data, designing learning and communication tools, and preparing solutions and recommendations for leadership. Morgan earned her Master of Human Resources Management from The Ohio State University Fisher College of Business after completing a BBA in Management and Legal Studies at the University of Georgia.
Sue Dolloff, CCMP, President and Founding Member, ACMP Ohio
Independent Change Practitioner
Phil’s journey into change management began in the early 1980’s while leading a large business reorganization in the UK. He was struck by the huge impact that change can have on people, project outcomes and ultimately business success. That lesson, at an early age, combined with a passion for working with people laid the foundation for a long career as a change leader.
Phil is passionate about change management and helping to support the change management community. He is delighted to be able to serve the profession as a member of the ACMP Ohio board.
Katie Archer, Membership Chair
Deb Stets, CCMP, Programming Co-Chair, Founding Member, ACMP Ohio
Senior Consultant, Navigator Management Partners
Debra Stets is a collaborative, versatile, and goal-oriented Change Management professional with over 25 years of experience in project management, process improvement and change management. Debra is an exemplary leader and relationship builder with a proven ability to work with business process owners and IT professionals to collect and translate requirements to assure development of systems to optimize and automate processes, increase efficiency and productivity, and streamline compliance. Debra also possesses over 20 years of experience in training strategy, development, facilitation, as well as development and implementation of change management strategies, creating smooth transition and acceptance of new ideas. Debra is CCMP, Prosci and PMP certified. She is also a Founding Board Member of the ACMP Ohio Chapter and has been Programming Chair for the past two years.
Sean Higgins, CCMP, is an experienced change management professional with an extensive Cincinnati-Dayton professional network and the event planning experience to bring successful ACMP programming to Southwest Ohio. Sean joined Kroger Technology in August 2015 as an Organizational Change Lead, and was quickly immersed in providing OCM expertise to Kroger’s Digital Team, with a special focus on ClickList, the mobile app, and other digital initiatives. Prior to joining Kroger, Sean worked for 10 years developing and executing on change management strategies for organizations such as Harley-Davidson, Whirlpool, and GE as a consultant for SAP. In addition to being active in the Ohio ACMP, Sean has attended several regional and national ACMP events. Sean is also on the board for Paint the Town-Cincinnati and volunteers frequently for the Freestore Foodbank.
As the administrator for Ohio’s benefits realization program for major projects, Betsy is a champion for organizational change management, particularly as OCM is critical to projects achieving desired outcomes. Since creating the Value Management function for the Office of Budget and Management (OBM) and the State of Ohio, Betsy has promoted the value of change management to partner agencies, as well as financial and policy decision makers. Active executive sponsor engagement, clear goal identification and strong project management are cornerstones of the value management practice developed by her section and this has helped advance the art of benefits realization and OCM within the State. Betsy has more than 25 years of public sector experience and earned a Master’s Degree in Public Administration from the University of Toledo.
Sue's passion for well-executed change comes from many years of working as a project manager and a leader of change initiatives. She thrives on creativity and effective change leadership! Her vision for the ACMP Ohio Chapter is a vibrant community of practice, a welcoming place where change leaders and practitioners come together to explore ideas and solutions to the challenges we all face.
As a change management leader and advocate for more than 20 years, Karrie believes helping people through change, personally and professionally, is a skill and a talent that benefits everyone. She spent 17 years in publishing working extensively on new business process or IT-oriented global projects. Karrie then shifted into independent management consulting for Fortune 500 Businesses, manufacturing, and state government. She holds several professional designations including PROSCI Certified Instructor, a Bachelor’s and Master’s in Journalism from Ohio University, as well as an MBA from Franklin University. Karrie is a Columbus native and lives right behind the Columbus Zoo with her husband Shawn and their children Morgan and Ethan Jones.
Phil Swettenham, Sponsorship Chair
Eileen translated her expertise in communications strategy into a career in change management. She became Prosci certified in 2013 and earned her CCMP certification in 2017. She has served as a leader for the local chapter of the International Association of Business Communicators (IABC) for over a decade, and actively participates in both IABC and Public Relations Society of America. Her change management experience spans non-profit and for-profit in the areas of healthcare, higher ed, government, utilities, and hospitality.
Eileen Lehmann, CCMP, Communication Chair
Sr. Consultant, Navigator Management Partners
Advancing the Field of Change Management in Ohio